About Us
Developed by a team which has worked with 1,500 practices across all sizes, geographies and demographics, to provide a clear, easily understood series of opportunities and improvements based on trusted data collected by the practice.
The Team Behind the Tool
Our General Practice Demand and Capacity Optimisation Tool is the result of collective expertise from a diverse team of professionals who truly understand the intricacies of General Practice.
Comprising of GPs, Nursing Staff, Practice Managers, Reception staff, and Healthcare Improvement Experts, our team has accumulated over 100,000 hours of front-line practice experience, working across more than 2,000 practices.
With our deep-rooted knowledge of front-line practice working and life, we are deeply familiar with every data challenge that General Practice entails.
Unlike external data suppliers or central teams, we possess unparalleled insights into the real-world challenges faced by practices. This empowers us to ask the right questions and focus on the critical areas that truly matter for your practice’s success.
Meet the Team
Our Head
Steve Boam
‘I’ve seen it in Japan and I’ve seen it in pockets in the UK, but a truly supportive environment to improve is rare. We’re trying to provide the tools to make everything work that little bit better!’
An improvement expert with international experience of improving health and care organisations in the UK, Japan, Australia, Singapore and North America, Steve’s worked with some of the biggest and best organisations to implement large scale improvement projects.
Our Communication Expert
Max Pardo-Roques
‘Over time, we get clogged down doing things that don't add value, we always need to be busy improving!’
A health and care specialist for more than 10 years, Max is an expert in communicating projects successfully to ensure that the organisation and it's team understand the purpose, the aim and the planned outcomes from any project.
Our Improvement Expert
Simon Bricknell
'I was the first person, on the first ward, with a blank sheet of paper looking at how we could improve how a hospital ward operated. That blank sheet became the Productive Ward, one of the most successful health and care programmes the NHS has ever implemented.'
Since then Simon has developed and led improvement programmes used by thousands of practices every year and releasing millions of hours of practice time.
